Reimagining Post-Adoption Care:
Accessible & Supportive Design
SF SPCA
Role
User Experience Design / User Interface Design
Year
2022
Tools
Figma / Adobe Creative Suite /
Training Sessions
Accomodate varying levels of experience and progress in the dog ownership journey
Recognition of Effort
Celebrate training milestones and provide expert resources
Reminders
Keep dog owners on track with customized reminders
Impact & Reflection
The major challenge our team faced lies in the problem space and design intervention stages. It was important for the team to find a solid client with an opportunity that can be improved with user experience design.
Overall, this has been a rewarding project that I am proud to display individual and team growth. I am thankful for all the people who made this project possible, including my team members, teaching staff, and user testing participants. What I take away from this three-month experience is the importance of communication - the ability to communicate between team members, the ability to communicate with outside designers, and the ability to communicate with your audience.